Frequently Asked Questions

Everything you need to know about your KASH Beauty experience.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.

Are KASH Beauty products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.

What is your return policy?

We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on beauty products that have been opened or tested.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which shade is right for me?

We provide detailed shade descriptions and swatches on every product page. If you are still unsure, please contact our customer service team with a photo of yourself in natural light for a personalized recommendation.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.